Privacy policy

Privacy policy

HERS Incorporated (hereinafter referred to as this company) does marketing support related to cars, and plans, produces, and operates driving events, test drives, and training courses.

Through these business activities, this company handles a lot of personal information, adequately protects such information, and believes securing personal rights and benefits is a social obligation.

This company abides to with regards to administrative procedure, the Laws and ordinances, guidelines and other norms established by the government, Guideline for Establishment and Operation of Personal Information Protection Management System in PrivacyMark , and (JIS Q 15001:2017 Personal Information Protection Management System/requirements). Below is this company’s standard for protecting personal information. This company has established this standard to implement them. This company declares to strongly protect and manage this information within the administration of its business activities.

  1. Appropriate acquisition, use, and provision of personal information in consideration of the nature and scale of our business
    1. When collecting personal information, we will clearly specify how that information will be used, and regarding the required limits of that specified use, we will use lawful and fair measures, and acquire consent.
    2. When using personal information, we confer to only use that information with the explicit confirmation of the person himself/herself and will not use it outside of the limitations of use.
    3. When sharing personal information or entrusting it with a third party, we will lawfully do so within the scope of the consented purpose of use received from the person himself/herself.
  2. Compliance with Laws, Regulations, and Other Standards Concerning the Handling of Personal Information
    This company will abide by laws and ordinances, such as the number law and protection of personal information law, as well as Japan’s guidelines and standards for the purpose of the implementation of adequate personal information protection.
  3. Prevention and Correction of Leakage, Loss or Damage of Personal Information
    Starting by creating safety measures and precautions for the purpose of ensuring the security of the use of personal information and its accuracy, this company will strive to prevent unauthorized access to personal information, leaks, destruction, and damage of personal information.
  4. Response to Complaints and Consultations
    This company will appropriately and promptly reply to any complaints and inquiries from the person himself/herself.
  5. Regarding the Continuous Improvement of the Personal Information Protection Management System
    This company will devise a plan to periodically inspect the operation situation of the personal information protection management system, and will maintain and continuously improve the standard of the protection of personal information.

Date of establishment January 1st, 2014
Latest date of renewal January 1st, 2022
HERS Incorporated
Company President Jun Tatsuno

For inquiries related to personal information,
Please contact our Personal Information Protection Officer
2-23-2 Noge, Setagaya-ku, Tokyo
HERS Incorporated
Personal Information Protection Officer
TEL 03-3701-4056

Regarding the Handling of Personal Information

The personal information of customers and others handled by this company will be announced as follows.

  1. Matters Concerning Purpose of Use of Personal Information
    Personal information handled by this company will be used for the following purposes. In cases where personal information is to be used for other purposes, the purpose of use and contact information will be clearly indicated at the time the personal information is obtained. If we intend to use your personal information beyond the scope of these purposes of use, we will notify you of the purpose of use and obtain your consent. However, this excludes cases in which the purpose of use is recognized to be obvious in light of the circumstances under which the information was obtained.
  2. Personal Information Officer’s title, location, and phone number.
    Officer’s title
    board member
    Head office
    Phone number

  3. Purpose of use of personal information
    Purpose of using personal information Obtaining personal information due to being entrusted with it, and for planning and operating every kind of event
  4. Provision of Personal Information to Third Parties
    We will not provide personal information, etc. to third parties other than our company, except with the consent of the person concerned or in accordance with laws and regulations.
  5. outsourcing the handling of personal information
    When outsourcing the handling of personal information, etc., we will manage and supervise the outsourced company to ensure that the information is handled appropriately by concluding a nondisclosure agreement or by other means.
  6. procedures for requesting notification of the purpose of use of personal data held by the Company, disclosure or disclosure of records of provision to a third party, correction, addition or deletion of content, suspension of use, elimination or suspension of provision to a third party

    We will respond to requests from the individual concerned or his/her representative (legal representative or representative based on delegation) regarding correction, addition, deletion, suspension of use, erasure, or suspension of provision to a third party (hereinafter referred to as "Request for Disclosure, etc.") of retained personal data or records provided to a third party as a result of disclosure of the retained personal data or records provided to a third party. (hereinafter referred to as "Requests for Disclosure, etc.") will be handled in accordance with the following procedures.
    1. Contact for Requests for Disclosure, etc.
      To make a request for disclosure, etc., please send the prescribed form ("Request Form for Disclosure, etc. of Personal Information") with the necessary documents attached by mail to the following address. Please note that we cannot accept requests other than by mail. In such cases, we will confirm the identity of the person making the request or his/her representative, or that the representative has the authority to act on behalf of the person making the request, by a method prescribed by us.
    2. Fees, etc.
      No fee will be charged to us, but the claimant will be responsible for all postage and other costs incurred.
    3. Form for requesting disclosure, etc.
      If you wish to request disclosure, etc., of personal information that can identify you, please download and use the (form format) "Request Form for Disclosure, etc. of Personal Information" (PDF format), fill in the required items, attach the required documents, and submit the form.
    4. Inquiry Desk
      2-23-2 Noge, Setagaya-ku, Tokyo, JAPAN,158-0092
      HERS Incorporated
      Personal Information Protection Officer
      Hours: 10:00-12:00, 13:00-18:00 (except Saturdays, Sundays, and holidays)
      Please note that your call may be recorded for the purpose of content confirmation.
  7. Purpose of Use of Retained Personal Data
    Trade partner information To consult in each type of business negotiations and to handle inquiries
    Employee information For the personal number related clerical work based on the number law, for human resource management, for work duties management, health management, and for security management
    Personal information related to prospective employees For recruitment management and to contact job applicants
    Inquiries (including disclosure and release requests, and complaints) To deal with such inquiries
  8. measures taken for the secure management of retained personal data

    (Formulation of basic policy)

    To ensure the proper handling of personal data, we have established a basic policy regarding "compliance with related laws and guidelines," "contact point for questions and complaints," etc.

    (Discipline for the handling of personal data)

    Establish basic handling methods when acquiring, using, and storing personal data.

    (Organization's security management measures)

    Confirmation by the responsible party that personal data is handled in accordance with the established handling procedures.

    (Human security management measures)

    Provide periodic training to employees on matters to be considered in handling personal data.

    (Physical security management measures)

    Implement measures to ensure that personal data cannot be easily viewed by anyone other than employees who are authorized to handle personal data and the individual concerned.

    (Technical security control measures)

    Clarify equipment that can handle personal data and employees who handle such equipment to prevent unnecessary access to personal data.

    (Understanding the external environment)

    個Implement safety management measures based on an understanding of the system for the protection of personal information in Japan, where personal data is stored.
  9. Complaints and Concerns Contact
    当For complaints and consultations regarding the handling of personal data held by the Company, please contact the "Inquiry Desk" in 6 (4) above.
  10. Name of the authorized personal information protection organization and contact for resolution of complaints
    Name of authorized personal information protection organization
    Japan Institute for Promotion of Digital Economy and Community
    Contact for Complaint Resolution
    Personal Information Protection Complaint Consultation Office
    Roppongi First Building, 1-9-9,Minato-ku,Tokyo,JAPAN,106-0032
    Telephone Number
    ※These numbers are not for inquiries related to this company’s products and services.